The Ultimate Guide to Great American Cookies: History, Treats & More

Welcome to the delightful world of Great American Cookies! This article takes you on a sweet journey through the history, evolution, and irresistible treats of one of America’s favorite cookie brands. Whether you’re a fan of their freshly baked cookies, crave their iconic cookie cakes, or wonder about the story behind their success, you’re in for a treat. We’ll also dive into customization options, franchise opportunities, and much more. Let’s explore the deliciousness together!

Introduction to Great American Cookies

Great American Cookies isn’t just any cookie brand—it’s a legacy built on the love of sweet treats. Founded in Atlanta, Georgia in 1977, this iconic brand has become a household name across the United States. Their specialty lies in crafting freshly baked cookies and customizable cookie cakes, using only the finest ingredients. Great American Cookies delights customers with 290+ stores across the U.S., Puerto Rico, and Guam, offering irresistible treats.

Customers love Great American Cookies for warm cookies, friendly service, and the nostalgic aroma of freshly baked goods. The secret to their success? A recipe passed down through generations, ensuring every cookie offers the perfect balance of flavor, texture, and love.

Mission and Values

At its core, Great American Cookies is about more than just baking treats; it’s about creating smiles and lifelong memories. The brand’s mission is to deliver moments of joy through its fresh, high-quality cookies. Their commitment to customer satisfaction, coupled with a passion for excellence, sets them apart in the competitive dessert industry.

Great American Cookies also prides itself on being community-focused, consistently striving to make a positive impact. They give back to neighborhoods through initiatives, reflecting their values of kindness, quality, and strong community engagement.

History and Evolution

Founding and Early Years

The story of Great American Cookies began in 1977 when Michael J. Coles and Arthur Karp decided to turn a treasured family cookie recipe into a full-fledged business. Their vision was simple but ambitious—to share the joy of freshly baked cookies with the world. Starting in Atlanta’s Perimeter Mall, they quickly captivated customers with their freshly baked, delicious cookies.

The recipe, a secret blend of high-quality ingredients, was a major factor in the brand’s success. But it wasn’t just the cookies that drew crowds; it was also the friendly service and the inviting store ambiance. Within just one year, the overwhelming demand led to the franchising of Great American Cookies, setting the stage for rapid growth.

Expansion and Growth

During the 1980s, the brand experienced phenomenal success. By 1985, Great American Cookies earned $100 million annually, becoming the largest U.S. retail cookie chain, thriving in bustling malls.

With their growing popularity, the company introduced innovative products like cookie cakes, which became instant hits for celebrations. Their ability to adapt and evolve with consumer preferences helped solidify their position as a leader in the gourmet cookie market.

With over 290 stores in the U.S., Puerto Rico, and Guam, Great American Cookies continues spreading joy with freshly baked treats.

Recent Developments

In 2021, Great American Cookies joined the portfolio of FAT Brands, a global franchising company known for managing some of the most beloved food franchises. This acquisition aimed to further expand the reach of Great American Cookies while maintaining the quality and charm that customers adore.

Under FAT Brands’ guidance, the company is exploring new opportunities, including expanding its digital presence and enhancing online ordering systems. These efforts ensure that Great American Cookies remains a modern, relevant brand while staying true to its roots.

Product Offerings at Great American Cookies

Signature Cookies at Great American Cookies

When it comes to Great American Cookies, their claim to fame is their signature line of freshly baked cookies. Each cookie is a testament to their dedication to quality and flavor, made daily with premium ingredients. Favorites like Chocolate Chip, Double Fudge, Sugar, and Cookies & Cream are staples that keep customers coming back for more.

What sets these cookies apart is their texture—a perfect balance between chewy and crispy, with a flavor profile that delights every bite. Whether you’re a fan of classic chocolate chip or crave something more decadent like white chocolate macadamia nut, there’s something for everyone.

The cookies are baked in-store throughout the day, ensuring that every customer gets a fresh and satisfying experience. It’s no wonder the smell of freshly baked cookies has become synonymous with Great American Cookies!

A standout feature of Great American Cookies is their customizable cookie cakes, which seamlessly combine creativity and the joy of dessert. Moreover, these delightful cakes allow customers to select a favorite cookie base, ensuring a personalized experience for every order. Additionally, customers can collaborate with friendly staff members to craft unique designs tailored perfectly for any celebration or special occasion. Whether it’s a birthday, anniversary, or holiday, these cookie cakes effortlessly add a touch of fun and sweetness to events. As a result, they have become a popular choice for those seeking a creative and delicious centerpiece.

From birthday parties and anniversaries to holidays and corporate events, these cookie cakes are versatile enough to suit any celebration. With rich, creamy icing and intricate designs, each cake becomes a centerpiece as well as a treat. Customers rave about the convenience of being able to order these cakes online, in-store, or over the phone.

Double Doozies: A Great American Cookies Favorite

For those who love an extra twist, the Double Doozie™ is a must-try treat. This indulgent dessert features fluffy icing sandwiched between two cookies. As a result, it creates a rich, flavorful experience that’s hard to resist. Moreover, popular combinations include classic chocolate chip with vanilla icing or double fudge with chocolate icing. Additionally, the Double Doozie™ offers a perfect blend of texture and taste for every dessert lover.

The Double Doozie™ isn’t just a dessert; it’s an experience that combines nostalgia and indulgence into one delicious package.

Brownies and Treats at Great American Cookies

Beyond cookies, Great American Cookies also offers a delightful range of brownies and bars. Options like Original Fudge Brownies and Cheesecake Brownies provide a rich, satisfying dessert for those seeking something beyond cookies.

These additional treats ensure that every customer, no matter their sweet preferences, can discover something they truly enjoy. Moreover, by providing a wide variety of options, the brand effectively caters to diverse tastes and satisfies even the pickiest dessert lovers. This dedication to variety and quality helps Great American Cookies maintain its stellar reputation for high-quality baked goods.

Customization and Ordering

Online Ordering System

In today’s fast-paced world, convenience is key, and Great American Cookies understands this perfectly. Their seamless online ordering system allows customers to order their favorite cookies, brownies, and customizable cookie cakes with just a few clicks. Whether you’re planning a last-minute celebration or craving a quick dessert fix, the user-friendly platform makes it simple to browse products, select customization options, and schedule delivery or pickup.

The website even features a helpful design tool for creating personalized cookie cakes. Customers can choose from a variety of themes, add custom messages, and select their preferred icing colors. This innovative feature ensures that every order is as unique as the occasion it celebrates.

In-Store Experience

Visiting a Great American Cookies store is truly a sensory delight, offering a memorable and enjoyable experience for all. Upon entering, the irresistible aroma of freshly baked cookies immediately greets you, creating a warm and inviting atmosphere. This delightful scent sets the stage for a fun and satisfying visit from the very start. Additionally, friendly staff members are always on hand, ready to assist with a smile and expert recommendations. They help customers choose from a variety of delicious treats or guide them in designing the perfect custom cookie cake. Every element of the store experience combines to make Great American Cookies a go-to destination for cookie lovers everywhere.

The in-store experience isn’t just about buying cookies—it’s about making memories. Families, friends, and individuals alike enjoy browsing the display cases, marveling at the intricate cookie cake designs, and indulging in the warmth of a freshly baked cookie.

Shipping and Delivery Options

For those unable to visit a store, Great American Cookies provides nationwide shipping, offering convenience for cookie lovers everywhere. Additionally, this service makes it possible to send a sweet surprise to loved ones across the U.S. The available shipping options include freshly baked cookies and thoughtfully packaged cookie gifts, ensuring that each order is delivered with care. Furthermore, Great American Cookies takes special precautions to guarantee that every order arrives fresh, intact, and ready to delight. This commitment to quality and care in shipping ensures customers enjoy the same great experience, whether in-store or delivered to their doorsteps.

The company also offers local delivery in many areas, allowing customers to enjoy their favorite treats without leaving the comfort of their homes. Whether it’s a birthday party, office event, or a simple craving, Great American Cookies makes it easy to bring the celebration to you.

Customization for Special Occasions

Customization is where Great American Cookies truly excels. Whether for birthdays, anniversaries, corporate events, or holidays, the brand provides endless options to make any occasion unforgettable. Customers can personalize cookie cakes with unique themed designs, heartfelt messages, and even logos for business events. This ability to create one-of-a-kind treats ensures that each celebration is special and memorable. By offering such customization, Great American Cookies goes beyond baking to create personalized experiences that delight every customer.

Their creative team is skilled at turning customer ideas into edible works of art, ensuring that each order is as unique as the occasion. Whether it’s a football-themed cookie cake for a Super Bowl party or a romantic design for Valentine’s Day, Great American Cookies delivers on creativity and flavor.

Nutritional Information and Allergen Awareness

Nutritional Details

Great American Cookies values transparency, which is why they provide comprehensive nutritional information for all their products. Whether you’re enjoying a classic chocolate chip cookie or indulging in a decadent Double Doozie™, the nutritional details are readily available on their website and in-store.

This information includes calorie counts, fat content, sugar levels, and other key nutritional facts, helping customers make informed decisions based on their dietary needs. For those watching their calorie intake, smaller portions like mini cookies are a great way to satisfy a sweet craving without overindulging.

While Great American Cookies is all about treating yourself, they also acknowledge the importance of balance. By offering transparent nutritional data, they encourage customers to enjoy their products mindfully, aligning with the modern trend of conscious eating.

To help customers make informed choices, below is the nutritional content for some of Great American Cookies’ popular products.


Product Calories Carbohydrates (g) Protein (g) Fat (g) Sugar (g) Fiber (g) Sodium (mg)
Chocolate Chip Cookie 450 60 5 20 38 2 250
Double Fudge Cookie 470 62 6 22 40 3 260
Original Fudge Brownie 480 58 4 24 35 1 300
Double Doozie™ (Chocolate Chip) 500 63 6 25 45 2 270

Allergen Information

For customers with food allergies or sensitivities, Great American Cookies takes extra care to ensure safety and clarity. Their allergen information, which is prominently displayed both online and in stores, highlights common allergens such as nuts, dairy, gluten, and eggs.

The company also labels cross-contamination risks for products made in shared facilities, allowing customers to make informed choices. For instance, their nut-containing cookies are baked separately to reduce the risk of exposure to other items.

If you have specific dietary concerns, the knowledgeable staff is always available to answer questions and suggest suitable alternatives. While many products contain traditional ingredients like wheat and butter, customization options can accommodate certain dietary needs, offering a little something for everyone.

By prioritizing transparency and allergen awareness, Great American Cookies ensures that every customer, regardless of their dietary preferences or restrictions, can enjoy their delightful offerings.

Franchise Opportunities

Overview of the Franchise Model

For entrepreneurs with a passion for baked goods and a proven business model, Great American Cookies offers an exciting franchise opportunity. Joining a brand with over four decades of success, franchisees gain access to a well-established system and a loyal customer base.

The franchise model emphasizes simplicity, making it accessible even for first-time business owners. With support in areas like site selection, store design, and staff training, franchisees are equipped to succeed from day one. As part of a respected national brand, franchisees also benefit from robust marketing efforts and the recognition that comes with the Great American Cookies name.

Requirements and Investment

Becoming a franchisee of Great American Cookies requires meeting specific investment and operational criteria. The initial franchise fee covers training, support, and the right to operate under the brand name. Additionally, franchisees must meet financial requirements, including liquid capital and net worth thresholds.

The total investment includes costs for equipment, store construction, inventory, and marketing. However, many franchisees find the investment worthwhile, as they’re stepping into a business with a solid reputation and proven profitability. By choosing high-traffic locations like malls or shopping centers, franchisees can maximize their return on investment.

Support and Training

One of the standout features of the Great American Cookies franchise program is its comprehensive support system. From the moment you sign your agreement, you’ll receive guidance on every aspect of running your business.

Training programs cover everything from baking techniques and product presentation to customer service and business operations. Additionally, franchisees benefit from ongoing support in the form of marketing campaigns, operational updates, and a dedicated franchise team.

This level of support ensures that each franchisee feels confident and capable of delivering the same high-quality products and exceptional service that customers expect from the brand.

Why Franchise with Great American Cookies?

The brand’s legacy, combined with its focus on innovation and customer satisfaction, makes it a top choice for potential franchisees. As a part of FAT Brands, franchisees are positioned for growth and expansion, benefiting from the resources of a global organization while maintaining the charm of a beloved local business.

Whether you’re an experienced entrepreneur or looking to start your first business, franchising with Great American Cookies is a sweet opportunity to turn your passion for cookies into a thriving venture.

Frequently Asked Questions about Great American Cookies

Why Choose Great American Cookies for Fresh Baked Cookies?

Discover what makes Great American Cookies stand out, from their signature freshly baked cookies to their dedication to quality and creativity. In addition to their mouthwatering flavors, the company is committed to using only the finest ingredients, which ensures every cookie is as delicious as it is fresh.

Learn about the customizable cookie cakes that have made Great American Cookies a top choice for celebrations and special occasions nationwide. Not only can you choose the cookie base, but you can also personalize the design with unique messages, themes, or even company logos. This customization adds an extra special touch to any event.

How to Order Great American Cookies Online?

Explore the simple and seamless online ordering process at Great American Cookies, offering easy delivery, customization, and convenient shipping options. Additionally, the user-friendly website allows you to browse a wide selection of products and customize them to suit your needs. It’s a convenient option for customers who prefer to shop from the comfort of their homes.

What Nutritional and Allergen Information Does Great American Cookies Provide?

Stay informed about the nutritional details and allergen labeling for all Great American Cookies products, ensuring mindful and safe indulgence for all customers. Moreover, the company provides clear and accessible information on all their products to help customers make informed choices. Whether you’re avoiding certain allergens or tracking calories, Great American Cookies has you covered.

Are Franchise Opportunities Available with Great American Cookies?

Dive into the exciting franchise opportunities offered by Great American Cookies. It’s perfect for entrepreneurs eager to join a trusted brand. The franchise offers a proven business model with strong support. Additionally, franchisees benefit from a recognized brand, attracting loyal customers right from the start.

Conclusion

Great American Cookies has built a legacy of delighting customers with their freshly baked cookies, customizable cookie cakes, and commitment to quality. From their humble beginnings in Atlanta to becoming a nationwide favorite, their dedication to excellence, community involvement, and customer satisfaction remains unwavering. Whether you’re indulging in a classic cookie, celebrating with a personalized cookie cake, or exploring franchise opportunities, Great American Cookies continues to bring joy and sweetness to life’s special moments.

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